For your safety and comfort, Cleaning Australia Group is cashless. Upon booking, your amount is processed easily and safely on your Mastercard or Visa. If you have a recurring service, we will process your amount 24 hours before the service date.
It depends which cleaning services you are looking for. Use our instant quote Calculator will give you an idea.
If the work is a little more complex or you have particular requests, please get in touch with our team and, they’ll gladly help you.
At Cleaning Australia Group, we understand that unforeseen circumstances can arise. If you want to alter your booking details, call at 1300 070 009 or email info@cleaningaustralia.com.au. We will get back to you with prices or refunds.
If you are not satisfied, we must make amends. We aspire to give the best from our providers. However, if you feel that something wasn’t good or done rightfully, please call us for any query, and we shall look into it. You can rate our providers, and we will analyze the situation.
Yes, we have all the updated tools for our client’s work. Though it does not incorporate consumables such as plants or soil, etc, if your job needs consumables or a particular material, you will be informed in advance. Our service providers will either buy them on- demand or you can get your own items.
You will get an e-mail or SMS through our company.
You can do so by specifically asking for the provider/team. Create a note of it while creating your booking.
We will look into the matter after careful analysis and respond to it shortly. We are ready to refund if the time took shorter. If the cleaner needs more time and if you are comfortable with it, we will do so. Update us on the extended time. We will consult you before adding the extra price.
We’ve got your back! Book online seconds and schedule the service for as early as tomorrow. You can talk to our team about the prices as there may be a surcharge for last moment booking.
For a steam-cleaned carpet, 2-4 hours from completion of service is ideal.
Yes we can refund the deposit if you want to cancel the job at least a day before the schedule date.
Vacate cleaning, also known as end of lease cleaning or bond cleaning, is a type of thorough cleaning service that is performed when a tenant is moving out of a rental property. The purpose of vacate cleaning is to ensure that the property is left in a clean and presentable condition for the next tenant, and to fulfill the lease agreement requirements. The scope of vacate cleaning typically includes cleaning of all rooms in the property, including bathrooms, kitchen, living areas, bedrooms, and laundry. The cleaning tasks may include dusting, vacuuming, mopping floors, wiping down surfaces, cleaning windows, removing cobwebs, cleaning appliances, and sanitizing bathrooms. Vacate cleaning is usually carried out by professional cleaning companies, who have the expertise and equipment to ensure that the cleaning is done to a high standard. Many landlords and property managers require tenants to have the property professionally cleaned before they move out, in order to receive their bond or security deposit back.